CARF International’s 60th Anniversary
1957

Beginning CARF Standards
In 1957, the National Rehabilitation Association sponsored a conference to discuss the need for standards in the rehabilitation field. The meeting prompted the National Association of Sheltered Workshops and Homebound Programs to develop standards for workshops. Meanwhile, in the early 1960s, the Association of Rehabilitation Centers (now known as the ARC) began developing standards for medically oriented rehabilitation centers. The two organizations’ pioneering work in standards development formed the basis for the earliest CARF standards.
1966

Mary E. Switzer
The Commissioner of the U.S. Department of Health, Education and Welfare (later renamed Health and Human Services) was instrumental in establishing a grant from the department’s Vocational Rehabilitation Administration to establish standards for the rehabilitation field.
1966

CARF is incorporated
The Commission on Accreditation of Rehabilitation Facilities was incorporated in Illinois as a nonprofit organization on September 27, 1966. Incorporation papers named nine directors, including one from Canada.
1967

The first four accreditation awards were presented
Texas Institute for Rehabilitation and Research, Houston, Texas
EPI-HAB, Los Angeles, California
Vocational Guidance and Rehabilitation Service, Cleveland, Ohio
Fountain House, New York, New York
1967

Long-term partners
Two of the first four providers have maintained continuous CARF accreditation.
The Texas Institute for Rehabilitation and Research is now known as TIRR Memorial Hermann. It has a Three-Year Accreditation from CARF for three medical rehabilitation programs at two Texas locations.
The Vocational Guidance and Rehabilitation Service shortened its name to Vocational Guidance Services. It has a Three-Year Accreditation from CARF for six of its employment services at several Ohio locations.
1967
Long-term partners
Two of the first four providers have maintained continuous CARF accreditation.
The Texas Institute for Rehabilitation and Research is now known as TIRR Memorial Hermann. It has a Three-Year Accreditation from CARF for three medical rehabilitation programs at two Texas locations.
The Vocational Guidance and Rehabilitation Service shortened its name to Vocational Guidance Services. It has a Three-Year Accreditation from CARF for six of its employment services at several Ohio locations.
1969

CARF accredits its first program in Canada
St. Michael’s Hospital, Vancouver
1970
The Council of State Administrators of Vocational Rehabilitation passed a resolution urging state agencies to work toward the goal of requiring all organizations providing rehabilitation services to be accredited by CARF. This was one of the key developments in the history of CARF.
1970

100th Survey
The Rancho Los Amigos Hospital in Downey, CA, marked the 100th site survey of a rehabilitation facility by CARF. Eugene Erickson (center) accepted the Certificate of Accreditation from William Page (left), Chairman of the CARF Board of Trustees, and Alan Toppel (right), CARF’s Program Director.
1970
CARF adopted two new categories of rehabilitation program emphases: Speech Pathology and Audiology.
1971

A pre-1971 accreditation certificate
A calligrapher hand-penned the provider and program names and each certificate was signed by JCAH Director John D. Porterfield, M.D.
1971
5th Anniversary
Originally, surveys were conducted by a paid, full-time CARF staff member, called a field representative, in conjunction with survey consultants in the rehabilitation field. In 1971, CARF moved to using only survey consultants actively involved in service delivery. This shift solidified CARF’s position of providing a peer-review accreditation system, which continues to this day.
The number of accredited programs/services reaches 1,000.
1971
Soon after CARF’s founding, the Joint Commission on Accreditation of Hospitals (JCAH, later renamed the Joint Commission) agreed to provide staff, facilities, and operations for the fledgling accrediting body. In return, CARF reimbursed JCAH for actual costs. When CARF began thriving on its own, the agreement amicably ended in 1971.
1973
CARF introduced program evaluation standards.
These standards became a springboard for extensive future activities by CARF in program evaluation and outcomes.”
1974

Active Communications
A meeting to discuss rehabilitation’s unique and decisive efforts in program evaluation, standards of performance, and accreditation. (Left to right) Dr. Andrew S. Adams, Commissioner of Rehabilitation Services; Caspar W. Weinberger, Secretary of Health, Education and Welfare [later renamed the Department of Health and Human Services]; Alan H. Toppel, Executive Director of CARF; and Ray R. Seitz, Vice Chairman of the CARF Board of Trustees.
1974
After the meeting, Secretary Weinberger sent a letter to CARF acknowledging the materials provided by CARF that stated, “I am strongly encouraging the Department’s service programs to develop evaluation systems and information systems which will enable them to adequately conduct their own program evaluation. Accountability of our health, education, welfare and social programs is a major priority within the Department. I congratulate you for developing a comprehensive and feasible system for incorporating evaluation standards into your accreditation process.
1974
Goodwill Industries of America recognizes CARF as the accrediting organization for all Goodwill organizations.
1975
CARF introduced a new category of rehabilitation program emphasis: Work Activity Programs.
1976

10th Anniversary
A congratulatory letter from President Gerald Ford said, “The tenth anniversary of the Commission on Accreditation of Rehabilitation Facilities marks an important milestone for all Americans, and most particularly our disabled citizens. I welcome this opportunity to commend your leadership in this vital field.
There are more than 850 organizations with accredited programs/services at nearly 1,900 locations.
1977
In an unparalleled action for an accrediting organization, CARF adopted a program evaluation system to provide an ongoing assessment of its effectiveness.
1977
June
In an unparalleled action for an accrediting organization, CARF adopted a program evaluation system to provide an ongoing assessment of its effectiveness.
1978
Mid-year
The Council of Rehabilitation Education included the requirement that facilities providing clinical experiences for graduate students in Rehabilitation Counseling be CARF accredited.
1978
August
CARF relocated its office from Chicago, IL, to Tucson, AZ.
1978
August
The International Association of Industrial Accident Boards and Commissions adopted a resolution recognizing the need for rehabilitation facilities serving employees with occupational disabilities to be accredited by CARF.
1979

May
President Jimmy Carter recognized CARF for its significant efforts to upgrade the delivery of rehabilitation services to the nation’s citizens with disabilities.
1979

An engraved brass bell with a wooden handle measuring six inches high has earned fame in CARF lore, because it was jangled in the office each time a survey application was received. The bell was brought to CARF by Associate Director Jack L. Nichols, who continued his association with CARF as a surveyor for Employment and Community Services until March 2016.
1980
An Association of Trial Lawyers of America resolution urged state workers’ compensation agencies to require CARF accreditation for rehabilitation organizations serving workers with occupational disabilities.
1981

15th Anniversary
President Ronald Reagan wrote on the occasion of CARF’s fifteenth anniversary stating, “The Commission’s efforts serve as a national example of the potential of the private sector in meeting public needs.
1982
Standards for Infant and Early Childhood Development Programs, Occupational Skill Training, Activity Services, Residential Services, Independent Living Programs, and Psychosocial Programs were introduced.
1983
Standards for Spinal Cord Injury Programs and Chronic Pain Management Programs were introduced.
1985
Standards for Brain Injury Programs and Programs in Industry were introduced.
1986

20th Anniversary
Standards for Respite Programs and Alcoholism and Drug Abuse Treatment Programs were introduced. President Ronald Reagan wrote for the twentieth anniversary, “The Commission has established a tradition of excellence in monitoring agencies and organizations nationwide which serve people with physical and developmental disabilities.
1988
Standards for Post-Acute Brain Injury Programs and Community Mental Health Programs were introduced.
1989
Standards for Work Hardening Programs were introduced.
1990
Standards for Supported Employment Programs were introduced.
1991

25th Anniversary
President George Bush wrote on the occasion of the twenty-fifth anniversary and congratulated CARF for helping, “”open doors of opportunity for Americans with disabilities. By promoting excellence among our Nation’s rehabilitation programs and services.
1991
The number of accredited programs/services reaches more than 3,000 in the U.S., Puerto Rico, and Canada.
1992

Alan H. Toppel
After serving two years as Program Director, Alan became the Executive Director. Under Alan’s leadership, CARF extended beyond its original medical and vocational rehabilitation market to include programs serving persons with developmental disabilities, treating substance abuse, and providing mental health services; and strove to unite professionals, consumers, funding sources, and governmental leaders in focusing on quality services for persons with disabilities.
1992

December
Alan H. Toppel retired after more than 20 years of service with CARF.
Alan died on April 22, 2013. His final crowning achievement was the idea, creation, and execution of Tucson’s “Welcome Home Veterans Parade” on March 31, 2012.
1994
CARF reorganized to emphasize three fields:
Vocational and Employment/Developmental Disabilities
Medical Rehabilitation
Alcohol and Other Drugs/Mental Health
National Leadership Panels for each field is convened.
1995
CARF published separate volumes of standards for its three divisions: Behavioral Health, Employment and Community Support, and Medical Rehabilitation.
1995

October
CARF purchased its first office building at 4891 E. Grant Road in Tucson, AZ.
1996
30th Anniversary
CARF accredited its first program on the European continent.
1997
CARF contracted with the U.S. Department of Veterans Affairs to accredit all of its rehabilitation programs over a five-year period.
CARF was awarded a contract by the Department of Health and Human Services, Substance Abuse and Mental Health Services Administration (SAMHSA) for the development and implementation of Opioid Treatment Program accreditation.
1998
CARF introduced the Standards for Opioid Treatment Programs Standards Manual.
CARF and the Workers’ Compensation Board in Alberta started a collaborative partnership. The partnerships’ pilot project addressed the quality and value of rehabilitation services delivered to injured workers in the province of Alberta.
1999
CARF published standards manuals for Adult Day Services programs and Veterans Health Administration Comprehensive Blind Rehabilitation Services.
2000

Don Galvin, Ph.D.
During Don Galvin’s tenure as President/CEO, CARF expanded into areas not traditionally identified with rehabilitation, including Adult Day Services and Assisted Living; placed a strong emphasis on outcomes measurement and management; and contracted with major federal agencies, including the Veterans Health Administration (U.S. Department of Veterans Affairs) and the Center for Substance Abuse Treatment (U.S. Department of Health and Human Services, Substance Abuse and Mental Health Services Administration [SAMHSA]), to provide accreditation services.
2000
Fall
Don H. Galvin retired from CARF. Don was a tireless champion of independent living and employment opportunities for individuals with disabilities, providing congressional testimony and presenting at conferences in the U.S. and around the world. In retirement, Don continued to contribute to the field of health and human services by serving on the CARF Boards of Directors and through consulting projects. Don died on November 24, 2012.
2001
35th Anniversary
Standards for Employment and Community Services, Workforce Development Services, and One-Stop Career Centers were introduced.
There are more than 3,550 organizations with accredited programs/services at nearly 27,000 locations.</
2002

CARF Canada is incorporated in Edmonton, AB.
2003

CARF acquired the Continuing Care Accreditation Commission (CCAC). Founded in 1985, CCAC accredited aging services continuums, including continuing care retirement communities and other organizations. CCAC was founded by the American Association of Homes and Services for the Aging (AAHSA, now known as LeadingAge) in Washington, D.C.
2004
CARF–CCAC introduced a new accreditation model in publishing the ASPIRE to Excellence® Standards Manual.
2005
CARF published the Child and Youth Services Standards Manual.
CARF accredited it’s first program in South America in Argentina.
2006

40th Anniversary
CARF published the Aging Services Standards Manual for providers with Continuing Care Retirement Communities, Aging Services Networks, Adult Day Services, Assisted Living, or Stroke Specialty Programs.
There are nearly 5,000 organizations with accredited programs/services at 38,325 locations in more than 10 countries.
2007
CARF began accrediting suppliers of certain Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS). This followed the Centers for Medicare & Medicaid Services’ (CMS) approval of CARF as a national deeming authority for DMEPOS suppliers.
CARF launched its online customer portal, Customer Connect (customerconnect.carf.org).
2007

uSPEQ® launched
uSPEQ is a turnkey data collection and reporting system designed to gather information from key stakeholders and assist organizations in improving organizational well-being and performance improvement.
Surveys for consumer experience and employee climate are released.
2008

CARF introduced ASPIRE to Excellence® quality framework for business practices. In this framework, CARF’s business practice standards provide a logical, action-oriented approach to ensure that organizational purpose, planning, and activity result in the desired outcomes. These standards are included in all CARF standards manuals.
CARF accredited its first programs in Oceania and the Middle East.
CARF accreditation was recognized by the Ontario Ministry of Health and Long-Term Care.
CARF Europe was incorporated in London, England, United Kingdom.
2009
CARF accredited its first program on the Asian continent.
CARF accreditation was recognized by the Alberta Ministry of Health and Wellness.
2010

CARF accredited its first programs on the African continent.
July: CARF headquarters office moved to 6951 E. Southpoint Road, Tucson, AZ.
2011
CARF Canada opened office space in Toronto, ON.
2011

45th Anniversary
CARF logos were rebranded to include the ASPIRE® to Excellence tagline.
There are more than 6,425 organizations with accredited programs/services at over 47,350 locations worldwide.
2014
CARF Europe opened office space in London, England, United Kingdom.
2015
The CARF Canada office moved to 501-10154 104 Street NW
2016

50th Anniversary
There are nearly 7,000 organizations with accredited programs/services at more than 52,300 locations worldwide.
Celebrating 50 years of enhancing lives and services…and looking forward to the next 50 years!
2016

Brian J. Boon Ph.D.
Under Brian’s leadership as President/CEO, CARF has opened offices and established corporations in Canada and Europe; acquired an accreditor in a complementary human service field (CCAC), redesigned the CCAC accreditation process, and solidified a presence for CARF in the nation’s capital; expanded accreditation activities into more countries and new human service fields; downsized the governance board from 54 to 11 members and formed the international advisory council as a means for sponsoring associations to continue their support of CARF standards development; crafted a common set of Business Practices; evolved the survey checklist to an electronic format (eChecklist); developed and launched uSPEQ; negotiated insurance premium discounts for qualified CARF-accredited providers; migrated to a customer relationship management system; inaugurated a web-based training system for surveyors; and introduced the balance scorecard to monitor CARF’s growth and customer satisfaction.
2016
January
CARF published the CARF Standards Manual Supplement for Networks and the CARF Standards Manual Supplement for Employment Services Centres in Canada.
The CARF–CCAC Standards Manual was renamed the Continuing Care Retirement Community Standards Manual.
2016
September
CARF celebrated 50 years of enhancing lives and with nearly 7,000 organizations with accredited programs/services at more than 52,300 locations worldwide.
2016
December
U.S. President Barack Obama sent a letter congratulating CARF International on its 50th anniversary.
2017
May
CCAC entity and accreditation process fully integrated into CARF. CCAC name as an entity is no longer in use.
2017
July
New CARF standards address suicide prevention as a public health crisis and convened suicide-prevention experts for an International Standards Advisory Committee. The program standards support the National Strategy for Suicide Prevention’s goal to reduce the annual suicide rate by 20% over the next eight years.
2019
CARF added suicide risk screening to the accreditation standards of Behavioral Health and Opioid Treatment Program.
In all 2019 standards manuals, CARF published significantly expanded technology guidelines, from portals and apps to firewall and malware protection, technology is increasingly vital to modern health and human services, and increased consumers’ access to it.
CARF developed standards for Office Based Opioid Treatment (OBOT) programs. The standards were published in the Behavioral Health Standards Manual.
2020
CARF partnered with the American Society of Addiction Medicine (ASAM) and began offering ASAM Levels of Care certification of residential substance use disorder treatment services.
2023
April
Michael J. Connolly, D.O., joins CARF as its first Chief Medical Officer to provide medical leadership across all accreditation areas.
2023

November
CARF launched a newly redesigned user-centric website at carf.org.
2023
December
CARF designed standards for Certified Community Behavioral Health Clinics (CCBHCs) based on the SAMHSA criteria and began offering accreditation for CCBHCs.
2024
CARF published standards for Concussion Rehabilitation Programs—the first interdisciplinary, field-driven standards for concussion management.
