Publications for CCRCs

We are pleased to present you with a complimentary copy of the 2023 CCRC Standards Manual and the 2023 CCRC Survey Preparation Workbook. Use the button to access and download an electronic version of these publications.
To request a printed copy of these documents, please send an email to

Changes to the 2023 standards

CARF International hosted an Aging Services International Standards Advisory Committee that included both CCRC residents and personnel to review and update standards. Following a comprehensive field review process, changes were made in a variety of different areas, including:

  • Access to Wi-Fi and related service delivery via technology
  • Emergency preparedness planning for public health concerns
  • Addressing the well-being of workforce
  • Infection control, including vaccination, screening, and related education
  • Planning for “sustained emergency conditions” that address workforce shortages, expedited onboarding, use of essential caregivers, procurement, timely and transparent communication, collaboration, and ethical decision making

Which sections of the 2022 standards manual apply to CCRCs?

Please note that even if organizations do not have a survey conducted between July 1, 2023, and June 30, 2024, they still are expected to conform to current standards, policies, and procedures. In addition as a surveyor, in order to remain current, please thoroughly review this new manual.

When does this manual go into effect?

  • This manual is used for all on-site surveys (originals and resurveys) occurring between July 1, 2023, and June 30, 2024.
  • If your organization is accredited but will not have a survey conducted between July 1, 2023, and June 30, 2024, your organization should still conform to current standards, policies, and procedures. To remain current, please thoroughly review the manual.

Resources and education

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Customer Connect

Our secure online portal for managing the accreditation process. Login or request an account.

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Education and training

See the training calendar for details about our training opportunities and educational webinars.

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2023 Financial Ratios & Trends Analysis of CARF-accredited CCRCs

This publication provides key financial ratio data that have been used as benchmark data for the CCRC field.

Additional information

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Continuing Communication newsletter

Read recent issues of the Aging Services Continuing Communication newsletter.

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CARF Connection Blog

Learn about current trends, improving services, and the latest CARF news.

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Promising Practices

Read articles that spotlight innovative provider practices.

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We’re here to help!

No matter where you are in your accreditation journey, we are here to answer your questions and provide assistance.